Jobs at Blossom Vehicle Leasing

Customer Relationship Specialist

Blossom Vehicle Leasing are an independent vehicle leasing broker. Since our inception 15 years ago, we have grown from strength to strength, and we are now well established and recognised as one of the premier vehicle leasing brokers in the UK market. We offer a full suite of vehicle funding options to private individuals, small businesses and large fleets alike.

Our success has been driven (excuse the pun!) by the way in which we do business. We offer outstanding customer service - from initial contact with our sales team, through to vehicle delivery and after sales care. We pride ourselves on really getting to know our customers. Our approach is always detailed, comprehensive, professional, and genuinely friendly. Our incredible team, and our values of honesty and integrity, underpin our success.

In line with our continued growth, we are now looking for an exceptional Customer Relationship Specialist to play a vital role in our team. This role sits within our Admin department. You will spend the majority of your time communicating with customers by phone and by email, therefore excellent communication skills are a must! You will be updating customers regularly on the progress of their vehicle order, arranging deliveries of vehicles, and completing the post-delivery paperwork. This role requires outstanding organisational skills - liaising with suppliers to keep track of orders, communicating order updates to customers, effectively managing the update schedule to ensure customers are contacted at regular intervals, and ensuring the timely and accurate processing of paperwork. It requires someone who can work independently, logically, methodically, with exceptional attention to detail and a who has a commitment to honest communication.

This is a genuinely challenging role in a fast-paced environment. We need someone who can keep up with that pace but who simultaneously takes the time to be customer-centred and really build those relationships. We set our standards by treating our customers as we would like to be treated.

In our business, people and relationships are everything. As part of our team, you will be fully trained and supported throughout induction, training and beyond. There are opportunities for development within the business and much more to learn for the right person!