Initial Disclosure Document
Blossom Vehicle Leasing is a market leading independent Vehicle Funding Specialist. We are brokers, not lenders and we are authorised and regulated by the Financial Conduct Authority. We are also members of the BVRLA. We are required by the Financial Conduct Authority (FCA), who regulates the financial services industry, of which we are a part, to provide you with an Initial Disclosure Document (IDD). This Document ensures you are provided with essential information about us, our services, our charges and how we are regulated. It will also provide information on our complaint procedures.
- Blossom Leasing Limited (t/a Blossom Vehicle Leasing)
- Registered Office: Pillar House, 113/115 Bath Road, Cheltenham, Gloucestershire, GL53 7LS
- Trading Address: Freedom House, Rutherford Way, Cheltenham, GL51 9TU
- Company Number: 6988725
- VAT Number: 715 25 1558
- Financial Conduct Authority - Reference Number 676613.
- Information Commissioners Office - Registration Number Z1892161
We offer a brokerage service, matching our customers to appropriate finance solutions to match their needs and circumstances. We use a trusted range of funders to allow us to propose customers for a line of credit. We may receive a commission introduction fee from our funders. For further information, please refer to our Commission Disclosure Document which is available to view on our website: https://www.blossomvehicleleasing.co.uk/commissionDisclosure
We will provide you with either comparable details of firms most appropriate to your lending requirements or general information relating to finance products. In assessing your requirements, we may seek information about your personal circumstances and objectives to enable us to identify your needs. It is important that you provide us with accurate and relevant information.
We charge a Finance Application Processing Fee of £250 inc. VAT which is payable after appropriate finance has been obtained and the customer is ready to place an order. This is payable by BACS transfer or cheque only.
In order to obtain finance, we will need to collect personal information from you and/or your partner and we pass this information on to one or more third party lenders to enable them to make a credit decision. We will not disclose you and/or your partner’s personal information outside of this group of lenders.
It is the aim of Blossom Vehicle Leasing to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients.
If you have a complaint about any aspect of our service, then we would like to hear from you. You can contact us by telephone or in writing and your complaint will be resolved by the appropriate person in the shortest possible time.
We will try to resolve your complaint immediately; however, sometimes this may not be possible. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing providing our findings and the action to then take.
If you have a regulated consumer contract with us and are not satisfied with our final response, you may be eligible to refer the matter to the Financial Ombudsman Service.
Our full complaint handling procedure can be viewed on our website: https://www.blossomvehicleleasing.co.uk/complaints